Privacy Policy
Last updated: October 18, 2026
This policy explains what personal information Snuvly Brands LLC (“Snuvly”, “we”, “us”) collects through snuvly.com, how we use it, who we share it with, and the choices you have.
Information we collect
- Order details you give us: your name, email address, phone number (optional), shipping and billing address, and what you ordered.
- Payment information: card details are entered directly into Stripe’s secure payment form (or PayPal, Apple Pay or Google Pay). We never see or store your full card number. We keep only the card brand and last four digits, and the payment reference, to help with support and refunds.
- Marketing choices: whether you ticked the box to receive emails about new gear and offers.
- Messages you send us: for example when you email or call us.
- Usage data: pages visited and how you use the site, collected with analytics cookies. See our Cookie Policy.
- Technical data: basic information such as your browser type and IP address, which our systems and service providers process to keep the site secure.
How we use it
- To process and ship your order, take payment and handle returns and refunds.
- To contact you about your order and provide customer support.
- To prevent fraud and keep the site secure.
- To understand how the site is used and improve it.
- To send marketing emails, only if you opted in. You can unsubscribe at any time.
- To meet legal, tax and accounting obligations.
Who we share it with
We share information only with service providers who help us run the store, and only as needed:
- Stripe and PayPal: payment processing and fraud prevention.
- Airtable: where we store order records.
- Google (Analytics and Tag Manager): website analytics.
- Shipping carriers (UPS and FedEx): to deliver your order.
- Brevo (email service provider): to send order and marketing emails.
We do not sell your personal information. We may also disclose information if the law requires it, or to protect our rights, customers or the public.
How long we keep it
We keep order records for 7 years for tax and accounting purposes and other information only as long as needed for the purposes above.
Security
We use industry-standard safeguards, including encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we work to protect your information.
Your choices and rights
- You can ask to see, correct or delete the personal information we hold about you.
- You can unsubscribe from marketing emails using the link in any email, or by contacting us.
- Depending on where you live (for example California and some other US states), you may have additional rights over your personal information. We do not discriminate against anyone for using these rights.
To make a request, email contact@snuvly.com. We may need to verify your identity first.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Snuvly Brands LLC, 2213 Woodland River Ln, Conroe, TX 77384, United States
Email contact@snuvly.com or call +1 (936) 282-8057.